Frequently Asked Questions
Everything you need to know about your Coburg Aquarium fashion experience.
What is the standard shipping timeframe for orders?
We typically process and dispatch orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
How do I determine the correct size for me?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like earrings or intimate wear cannot be returned.
Which payment methods do you accept?
Coburg Aquarium accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery's progress.
Are your products ethically sourced?
We are committed to sustainability and ethical manufacturing. We partner exclusively with suppliers who adhere to fair labor practices and utilize high-quality, durable materials.